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Vitality

<span style="font-size: 16px; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0);">Please visit our sizing guide&#xA0;<a class="fr-strong" href="https://shopvitality.com/pages/size-guide"><span style="font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">here</a><span style="font-size: 16px; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0);">&#xA0;or reference our&#xA0;<a class="fr-strong" href="https://www.instagram.com/shopvitality/"><span style="font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Instagram</a><span style="font-size: 16px; font-family: Arial; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0);">&#xA0;for try-on hauls and reviews.

Please visit our sizing guide here or reference our Instagram for try-on hauls and reviews.

How do I know which size will best fit me?

PRODUCTS & SIZING

Pay with Catch

Gift Cards

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PAYMENTS

How do I cancel an order?

Can I edit or add anything in my order?

Will you restock sold-out items?

What do I do if I receive the wrong item in my order?

What do I do if I received a defective item?

Do you price match for sales?

ORDERING

What are your shipping options?

How long will it take to process my order?

Do you ship internationally?

Can I change my address on an order?

Why was my order partially shipped?

My package says it has been delivered but I do not have it

What happens if my order was sent to an incorrectly entered address?

Will I get my order before Christmas?

SHIPPING

What is your return policy?

Will you be extending your return policy for the holidays?

How do I initiate a return or exchange?

Are returns free?

I returned my order. When will I receive my refund or exchange?

Can I edit my return request?

What if a refund was processed on a credit card I no longer have?

Can I return multiple orders in one package?

Can I exchange my exchange?

Can I return a gift?

Happy Returns Information

How do the colors compare to the pictures on the website?

What is the fabric made for and how does it feel?

How do I care for my items?

Do you offer wholesale?

How should specialty fabrics be cared for to prevent damage like pilling?

What should I do if my order has not been shipped yet?

Do you have a rewards program?

How do I use my rewards?

Why are my points pending?

FAQ's

REWARDS

Past order information

Communication

Vitality products

Rebrand transition

REBRAND

How do I know which size will best fit me?Updated 2 years ago