How do I cancel an order?
Please reach out to support at [email protected] with your order number to request an order cancellation. They will do their best to assist you.
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Can I edit or add anything in my order?
Please reach out to support at [email protected] with your order number to request an order edit. They will do their best to assist you.
Will you restock sold-out items?
There may be a restock of the item(s) you are interested in. You can sign up for restock notifications by clicking on the "notify me when available" button when viewing a specific product. You can also sign up for our email list so all of our announc
What do I do if I receive the wrong item in my order?
Please proceed to our returns portal here to create a return/exchange. Select the correct reason for return/exchange in the returns portal. If the item you ordered is out of stock, you can use our "Shop Now" feature that allows you to make an exchang
What do I do if I received a defective item?
If you feel that you are experiencing a manufacturing issue, please contact our customer service team at [email protected]. While we stand behind our quality promise, Vitality is not responsible for issues due to external forces.
Do you price match for sales?
Unfortunately, we do not offer price adjustments for orders made prior to any of our sales.