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What are your shipping options?

Domestic Standard Shipping:. Free Standard 8 Business Day Shipping for orders $150 and above. Standard 8 Business Day Shipping up to $7. Orders $500 and greater require signature at delivery. International:. We offer global shipping, with speeds base

How long will it take to process my order?

Our current Processing time is 8 business days. Note: this does exclude shipment times once your package has left our facility.

Do you ship internationally?

Yes! You can access our international shop by choosing your country at the top right hand side on our website. All currencies will be updated based on the region you select.

Can I change my address on an order?

As long as your order has not begun processing, we can change your address in our system. To do this, please contact customer service at [email protected] with your order number and new address.

Why was my order partially shipped?

You may recieve multiple shipments, with separate tracking numbers, depending on your location and items ordered. Due to these factors, there may be an off chance that your orders will ship out of chronological order. For further clarity on your purc

My package says it has been delivered but I do not have it

Please contact our customer service team at [email protected] and they will help resolve this issue.

What happens if my order was sent to an incorrectly entered address?

It is the customer's responsibility to enter the correct shipping address. If items are shipped to an incorrectly entered address, we recommend reaching out to the carrier to see if they are able to help.

Will I get my order before Christmas?

We cannot guarantee delivery by Christmas for orders placed after 12 PM MST on 12/15. *Please note, Vitality is not responsible for any delays caused by the carrier.